At Jenn Wear, we want you to love our product. If you are not completely satisfied with your purchase, we offer a flexible return and exchange policy to ensure your satisfaction.

Eligibility for Returns and Exchanges:

• Items must be returned or exchanged within 2 days of the delivery date.
• Products must be not used, undamaged, and in its original packaging to be eligible for a return or exchange.

How to Initiate a Return or Exchange:

• Contact our customer support team via email info@jenn-wear.com or through WhatsApp +961 71 828 404
• Please provide your order number and details about the item you wish to return or exchange.
• Our team will guide you through the process and provide any necessary instructions.

Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
• We recommend using a trackable shipping method to ensure your return reaches us safely.

Exchanges:

• If you would like to exchange an item for a different size or color please indicate this in your return request. We will assist you in processing the exchange as quickly as possible.

Your satisfaction is our priority. If you have any questions or need assistance with the return or exchange process, please don’t hesitate to reach out to our customer support team. We are here to help!