Exchanges
Made right,
or made right again.
Every bag is checked by hand before it leaves Bcharri. If something isn't right with yours, such as a sewing or quality issue, we'll exchange it.
Window
7 days from delivery
Condition
Unused, as it arrived
Covers
Sewing or quality issues
How
A photo on WhatsApp
How to start
Message us on WhatsApp or email info@jenn-wear.com within 7 days of delivery, with your order number and a photo of the issue. We’ll take it from there.
Handmade character
As each bag is handmade, small variations in weave and size are part of its character and aren’t considered defects.
Still have a question?